Legal notice

Trading entity

This website, comfortcoshoes.com.au, is operated by Global Footcare Pty Ltd, ABN 12 129 153 957, trading as The Comfort Co Australia.

Registered office and place of business 1 Gateway Court Coomera QLD 4209 Australia

Contact: info@thecomfortco.com.au, 1300 856 226

Products and pricing

All prices are shown in Australian Dollars and include GST where applicable. Prices and product availability may change without notice.

Governing law

These terms and any purchase made through this website are governed by the laws of Queensland, Australia. Any dispute will be dealt with by the courts of Australia.

Your rights as a consumer

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they are not of acceptable quality and the failure does not amount to a major failure.

Nothing in our policies limits or excludes those rights.

Intellectual property

All content on this website, including text, images, logos and brand names, is owned by or licensed to [LEGAL ENTITY NAME] and protected by Australian and international copyright and trade mark law. It may not be reproduced without written permission.

Privacy

We handle personal information in accordance with the Privacy Act 1988 (Cth). See our Privacy Policy for what we collect and how it is used.

Complaints and disputes

If something has gone wrong, contact us first at info@thecomfortco.com.au or 1300 856 226 and we will work with you to resolve it.

If we cannot resolve it between us, you may contact the ACCC or your state or territory consumer protection agency. In Queensland that is the Office of Fair Trading.

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Two more things worth doing while you are in there

The Terms of Service is out of date. It shows Effective 22 March 2023, Updated 31 May 2025, and states prices "may include GST", which is vaguer than it needs to be. It also does not name the trading entity. Worth refreshing at the same time as adding these two.

Consider adding the ABN to the site footer. It is a small trust signal, and it saves customers hunting for it when they need it for a warranty claim or an expense claim.